ROLES WE OFFER
CIO & CTO
Focus Technology strategy, data governance, product and platform architecture, interoperability, cybersecurity posture, AI enablement, and delivery excellence.
What We Deliver
- Current state assessment with risk register and 90 day roadmap
- Data and analytics strategy with KPI hierarchy and definitions
- Vendor map across EMR, CRM, RCM, HCM, telephony, and analytics
- Architecture blueprint and backlog triage with prioritization rubric
- AI and automation opportunities with high confidence use cases
- Security and compliance checklist aligned to HIPAA and SOC 2 readiness
- Governance model and change control process
- SDLC upgrades with release calendar, QA gates, and rollback plans
- Cloud cost review and reliability playbook SLOs and incident paths
- Technical hiring plan and interview loop
Results To Expect
- 10 to 20 percent reduction in redundant tooling within two quarters
- Faster reporting cycles and a single source of truth for executive reviews
- Improved release predictability and cycle time
- Lower cloud and license spend without loss of capability
- Clear ownership, approval flow, and fewer escalations
CRO
Focus Go to market alignment across marketing, sales, partnerships, success, and renewals.
What We Deliver
- GTM motion design with stages, definitions, and conversion benchmarks
- Territory and capacity planning with quota models and comp guardrails
- Pipeline hygiene, forecasting standards, and executive dashboards
- Renewal and expansion playbook with risk scoring
- Enablement toolkit scripts, talk tracks, objection handling
Results To Expect
- Shorter sales cycles and higher win rates
- Forecast accuracy within agreed variance
- Lower churn and consistent expansion motions
Head of Partnerships
Focus Ecosystem strategy that drives revenue, retention, and product leverage.
What We Deliver
- Partner segmentation framework referral, resell, integration, strategic
- Source of truth for partner lifecycle from sourcing to QBRs
- Co marketing and co selling plays with calendar and targets
- Marketplace and integration strategy with ROI model
- Legal and operational templates term sheets, MDF, reseller terms
Results To Expect
- Higher sourced and influenced revenue from partners
- Fewer one off integrations and clearer partner tiers
- Predictable joint pipeline and QBR discipline
CMO
FocusBrand, demand, and revenue marketing tied to sales capacity and enterprise goals.
What We Deliver
- Positioning and messaging that the market understands
- Annual and quarterly demand plan with channel mix and targets
- Content engine thought leadership, case studies, webinars, events
- Measurement framework attribution, CAC, LTV, and velocity
- In field playbooks for franchise and multi location providers where applicable
Results To Expect
- Measurable pipeline creation with clear sourced and influenced definitions
- Stronger brand recall in care-at-home buyer personas
- Sales enablement that reduces ramp time
CXO
FocusClient, family, and caregiver experience that improves outcomes and lifetime value.
What We Deliver
- Journey maps for intake, staffing, scheduling, visit execution, and follow up
- Voice of customer program reviews, response SLAs, and closed loop feedback
- Caregiver engagement strategy with recognition and retention levers
- Service recovery standards and escalation paths
- Experience scorecard tied to margin and growth
Results To Expect
- Higher client satisfaction and online reputation lift
- Reduced caregiver turnover and fewer missed visits
- Stronger referral relationships with measurable impact
CFO
Focus Financial strategy, revenue cycle management, and sustainable growth alignment through partnerships.
What We Deliver
- Financial health assessment and cost optimization review
- Budgeting, forecasting, and scenario planning
- Revenue cycle evaluation and process improvement
- KPI dashboard for cash flow, margin, and growth metrics
- Partnership coordination to address specialized financial challenges
Results To Expect
- Improved revenue cycle efficiency and faster collections
- Stronger financial forecasting and executive reporting
- Reduced waste and better margin control
- Sustainable growth strategy tied to business objectives
